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Why People Are Refusing to Use Self-Checkout Machines

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Start Small: Try scanning just a few items to get used to the process.

Read Instructions: Pay attention to on-screen prompts to avoid errors.

Ask for Help: Staff are usually nearby to assist with tricky items.

Use Contactless Payment: This speeds up the process and reduces touchpoints.

FAQ

1. Are self-checkout machines really faster?
Not always. They can be faster for small, straightforward purchases but may slow down when errors occur.

2. Do self-checkouts reduce store staff?
Potentially, but many stores still employ attendants to assist and manage customer service.

3. Can self-checkouts handle all items?
Some items, like age-restricted products or bulk produce, may require staff assistance.

4. Is it safe to use self-checkout?
Yes, but be mindful of privacy, payment security, and scanning accuracy.

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